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| April 4, 2025

ECN Number and CIBIL Control Number: Key Insights for Managing Your Credit Score

A credit score is one of the most crucial factors that a lender considers before approving a loan. The credit report, maintained by credit bureaus like CIBIL, contains crucial information about your credit history and plays a key role in determining your credit score. 

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When you apply for a loan, the lender requests your credit report from the CIBIL. This is a mandatory protocol that helps lenders ensure you, as a borrower, don’t pose a risk of default, especially in the case of unsecured loans. The CIBIL releases your credit report using an ECN number.

Here is all you need to know about the ECN number in CIBIL:

What is an ECN Number?

ECN, with the full form Enquiry Control Number, is a unique nine-digit number assigned to every credit report generated by CIBIL. Also commonly known as the CIBIL control number, ECN is unique for every borrower, which means no two individuals can share the same number. When someone applies for a loan, the number serves as a key for lenders to access the individual's credit report, which contains detailed information about their credit history and score.

What is the Purpose of an ECN Number?

An ECN or Control No. in CIBIL serves many purposes, including:

  • Through ECN, lenders can get essential data about a borrower’s credit history and report.
  • The number helps CIBIL manage millions of credit reports effectively in an organised manner.
  • CIBIL also uses ECN to track the number of times an individual's credit report has been accessed. The number of inquiries made on an individual's credit report affects their credit score.
  • An ECN number in CIBIL also acts as a verification tool that helps authenticate your identity, ensuring that your credit information is not misused by others.

How to Get an ECN Number?

As per the Credit Information Companies (Regulations) Act, 2005, a borrower has the right to access their credit report. You must have your control number from CIBIL so you can access and maintain your credit history and prevent fraudulent activities.

Here are some of the ways through which you can get your CIBIL control number:

1. Request the Lender

You can directly ask the lender who accessed your credit report for the ECN. The number is typically included in the documentation they provide.

2. Use Your Credit Report

If you have recently accessed your credit report, you can easily find the ECN in the top right corner. And, if you don’t have the credit report, you can retrieve it through the CIBIL portal by paying a nominal fee of INR 550 for the one-time report.

3. Through CIBIL

You can request the CIBIL to provide you with your control number using:

  • Helpline Number: You can call 1800 224 245 to inquire about and obtain your ECN.
  • Written Request: You can visit the CIBIL website to submit a formal written request for the ECN.

Suggested Read: How To Read Cibil Report - A Step-By-Step Process

Scenarios Where the ECN Number is Required

Here are some scenarios where you might need an ECN number: -

  • Loan Rejections: You may need the ECN if a lender rejects your loan request, citing credit report issues, to rectify and review any issues in your report.
  • Credit Score Dispute: Sometimes our credit report does not correctly reflect our financial history. An ECN number is generally required to resolve such a dispute. Here is how you can do it:
    • Log in to your CIBIL account and head to the dispute resolution section
    • Provide ECN along with other details
    • Clearly explain the nature of the error and provide supporting documents if necessary.
    • Once the dispute is raised, you can track its status through the portal.
  • Multiple Credit Reports: If you have generated multiple reports over time, an ECN will help you distinguish between them. 

Suggested Read: Understand Your Credit Score And Report - Q & A

As we conclude, it is clear that ECN is a very crucial part of a credit report, making it easier to track and authenticate a person’s credit history. The number also helps lenders determine a borrower’s creditworthiness and offers people a safe way to check their credit information. Understanding the meaning of the ECN number and its usability can empower you to take charge of your financial health.

If you want to check your credit score for free, then consider visiting Muthoot Finance. By offering a quick and easy way for a credit score check, we make it simple for you to track and improve your creditworthiness while empowering your financial decisions.

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